Head Office & Location
- Islamabad Serena Hotel
Khayaban-e-Suharwardy, G-5/1, Islamabad, Pakistan.
Phone Numbers
- Main Helpline: 051 111 133 133 (available for reservations, general inquiries, and hotel services).
- Fax: 092 51 287 1106
Email Address
- Email: sales.ish@serena.com.pk
IVR System
When calling the helpline, you will be guided through options like:
- Press 1 for Reservations.
- Press 2 for Event Bookings.
- Press 0 for speaking to a customer service representative.
Job Opportunities
Serena Hotels regularly posts job opportunities on their Careers Page, where you can apply for various roles in hospitality, management, and more.
Contact & Complaint Forms
- Contact Form: You can submit general inquiries or feedback through the Contact Us page.
- Complaint Form: Complaints can be raised using the same contact form or by calling the customer service number for assistance