National Bank of Pakistan (NBL)
Conatct Information
Address
National Bank of Pakistan
Head Office
NBP Building, I.I. Chundrigar Road
Karachi, Pakistan.
Telephone Number
Phone: 021- 99220100 (30 lines)
Phone: 092 -21- 99062000 (60 lines)
NBP Call Center
111-NBP-NBP (+92-21 111-627-627)
SECP Investor Complaint Section
http://www.secp.gov.pk/ComplainForm1.asp
Feedback, Enquiries and Complaints
https://nbp.com.pk/enquiries/index.aspx
Download Complaint Form
https://nbp.com.pk/enquiries/complaint-form-english.pdf (English)
https://nbp.com.pk/enquiries/complaint-form-Urdu2.pdf (Urdu)
Drop your Suggestion/ Feedback or Complaint in complaint box available in branches/ ATM Booths or write to us at
Complaint Management Wing
Complaint Management Division, President secretariat
7th Floor,
National Bank of Pakistan
Head Office
Karachi
https://nbp.com.pk/SUGGESTION/
Quick help Pdf Link
https://www.nbp.com.pk/digital/qh.aspx
Complaint Email
Email at complaint@nbp.com.pk
Fax
Please Fax your complaint on +92-21-99220045
SBP has launched a Customer Complaint Management Service (Portal & Mobile App) namely “Sunwai” with an aim to facilitate customers in lodgment of complaints with the Banks in Pakistan. “Sunwai” can be accessed at https://sunwai.sbp.org.pk
Contact details of SBP Consumer Protection Department is as follow:
State Bank of Pakistan:
Mailing address:
The Director
Consumer Protection Department.
5th floor, SBP Main Building
State Bank of Pakistan
I.I. Chundrigar Road, Karachi
Email: cpd.helpdesk@sbp.org.pk
Website: www.sbp.org.pk
UAN No: 111-727-273
UAN No: 111-727-273
Further, if you are not satisfied with Bank response to your complaint, you can also approach following alternate forum to lodge complaint.
Banking Mohtasib Pakistan Secretariat:
Mailing address: 5th Floor, Shaheen Complex, M R Kiyani Road, Karachi
Telephone: 021 – 99217334-39
Facsimile: 021 - 99217375
Email: info@bankingmohtasib.gov.pk
Website: www.bankingmohtasib.gov.pk
Social Sites