Jazz (Mobilink) Customer Care No 111-300-300

https://jazz.com.pk/
Website
https://jazz.com.pk/

Customer Support:

  • Helpline: Dial 111 from your Jazz number or 111-300-300 from any other number.
  • For Complaints & Queries: 111-300-300 (Mobile) or 0301 8207070 (International).

Corporate Office:

  • Address: Mobilink House, 1-A, Kohistan Road, F-8 Markaz, Islamabad, Pakistan.
  • Phone: 051 111 300 300.
  • Fax: 051 111 301 301.

Email:

Accessing Jazz IVR:

  • Dial: *111# from your Jazz number.

IVR Menu Options:

  1. Balance Inquiry: Press 1
  2. Package Information & Subscription:
    • Press 2 for Prepaid packages.
    • Press 3 for Post paid packages.
  3. Internet & Data Packages: Press 4
  4. Recharge & Payment Options: Press 5
  5. Value-Added Services: Press 6
  6. Complain Registration: Press 7
  7. Language Selection: Press 8
  8. Talk to a Customer Representative: Press 0

Additional Services:

  • Loan Service (Jazz Advance): Dial *112#.
  • Call Me Back Service: Dial *133# followed by the number you want to request a call back from.

Tips for Using IVR:

  • Follow the voice prompts to navigate the menu.
  • You can press "0" at any time to speak directly with a customer service representative.
  • If you're having trouble with a specific service, use the helpline for more detailed assistance.

Jazz WhatsApp Contact:

  • WhatsApp Number: 0300 3008000

How to Use:

  1. Save the Number: Save the WhatsApp number 0300 3008000 to your contacts.
  2. Send a Message: Open WhatsApp and start a conversation by sending "Hi" or any other initial message to the saved contact.
  3. Follow the Prompts: You will receive automated responses guiding you through various options like balance inquiry, package details, or talking to a customer service representative.

Services Available via WhatsApp:

  • Balance Inquiry
  • Package Information
  • Complain Registration
  • Service Activation/Deactivation
  • General Inquiries

Using WhatsApp for customer support is a quick and efficient way to get assistance from Jazz without needing to make a call.

Careers Page:

How to Apply:

  1. Visit the Careers Page: Go to the Jazz Careers Page.
  2. Search for Jobs: Browse through the available job listings. You can filter jobs by location, department, or job type.
  3. Apply Online: Click on the job title to view the details and requirements. If you meet the criteria, you can apply directly through the website by filling out the online application form.

LinkedIn:

  • LinkedIn Page: Jazz also posts job openings on their LinkedIn profile. Follow the page to stay updated on new opportunities.

Contact for HR Inquiries:

  • Email: For HR-related inquiries, you can reach out to the HR department via hr@jazz.com.pk.

Internships & Graduate Programs:

  • Internship Program: Jazz offers internship opportunities for students and fresh graduates. Keep an eye on their careers page for announcements.
  • Graduate Trainee Program: Jazz runs a Graduate Trainee Program for young professionals. Details and application procedures are typically listed on the careers page.

These resources should help you find the right opportunity at Jazz and apply effectively.

Social Media:

Category
Utilities