Head Office Address
- Location: 26 KM, Multan Road, Maraka, Lahore 54000, Punjab, Pakistan
Phone Numbers
- Customer Service Helpline: 0800-11635 (Toll-Free)
- Alternate Contact: 042-111-635-635
- WhatsApp Number: 0312-9635635
Email Addresses
- Product Complaints/Support: care@orient.com.pk
- Sales Inquiries (Online Orders): onlinesales@orient.com.pk
IVR System
By calling their helpline at 0800-11635 or 042-111-635-635, you can access Orient’s IVR system. It provides the following options:
- Product Information: Press 1 for details about appliances.
- Customer Support: Press 2 for warranty claims or service requests.
- Sales Inquiries: Press 3 for sales or new product launches.
- Feedback and Complaints: Press 4 to lodge a complaint.