Sony Customer Care No 021-111-7669

https://www.sony.com/pk/homepage
Website
https://www.sony.com/pk/homepage

Head Office Address

  • Location: Plot No. 48, Sector 24, Korangi Industrial Area, Karachi, Pakistan

Phone Numbers

  • Customer Service Helpline: 021-111-SONY (7669)
  • Alternate Contact: 021-35341443-45

Email Address

Regional Offices

  1. Lahore Office:
    • Address: 3rd Floor, Siddique Trade Center, Main Boulevard, Gulberg, Lahore, Pakistan
    • Phone: 042-111-SONY (7669)
  2. Islamabad Office:
    • Address: Ground Floor, UBL Building, Jinnah Avenue, Blue Area, Islamabad, Pakistan
    • Phone: 051-111-SONY (7669)

Service Centers

For product servicing and repairs, Sony Pakistan operates multiple service centers in major cities:

  1. Karachi Service Center:
    • Location: 48 Sector 24, Korangi Industrial Area, Karachi
    • Phone: 021-111-SONY (7669)
  2. Lahore Service Center:
    • Location: 3rd Floor, Siddique Trade Center, Lahore
    • Phone: 042-111-SONY (7669)

Accessing Sony Pakistan’s IVR System

  1. Dial the Customer Service Helpline:
    • Phone Number: 021-111-7669
  2. Follow the Voice Prompts:
    • The IVR system will guide you through several options. You can navigate these options by pressing the corresponding numbers on your phone keypad.

Common IVR Options

  1. Product Information:
    • Press 1 to get details about Sony’s products such as televisions, audio systems, and cameras.
  2. Warranty & Service Requests:
    • Press 2 to inquire about warranty claims or to request after-sales service and repairs.
  3. Sales Inquiries:
    • Press 3 to inquire about pricing, new product launches, or promotions.
  4. Customer Support:
    • Press 0 to speak directly with a customer service representative.
  5. Language Selection:
    • You may be prompted to choose between languages, such as Urdu or English, at the beginning of the call.

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