Head Office Address
- Location: DHA Phase 3, Lahore, Pakistan
Phone Numbers
- Customer Service Helpline (Toll-Free): 0800-00099
Email Address
- Customer Support: customercarepak@tcl.com
IVR System
You can access TCL Pakistan’s IVR services by calling their toll-free number 0800-00099. The system will guide you through the following options:
- Product Inquiries: Press 1 for details on LED TVs, air conditioners, and other TCL products.
- After-Sales Service: Press 2 to request repair services or inquire about warranty claims.
- Complaints & Feedback: Press 3 to lodge a complaint or provide feedback.
- Speak to a Representative: Press 0 to connect with a customer service agent for any other queries.