Head Office Address
Location:
Telemart Pvt. Ltd.
1st Floor, Block-15, Gulshan-e-Iqbal, Karachi, Pakistan
Postal Code: 75300
Phone Numbers
Customer Service Helpline:
0347-3330011
For Returns and Exchanges:
0347-3330011 (same number for customer service)
Email Addresses
Customer Support:
support@telemart.pk
Sales Inquiries:
sales@telemart.pk
Product Range
Telemart offers a wide variety of products, including:
- Electronics & Appliances: Mobile Phones, Laptops, Home Appliances, Cameras, Smartwatches
- Fashion & Apparel: Clothing, Watches, Jewelry
- Gaming: Consoles, Gaming Laptops, Accessories
- Health & Beauty: Skincare, Haircare, Grooming Kits
- Groceries & Household Items
Return Policy
Telemart offers a 7-day return policy for eligible products. You can request returns via your Telemart account or by contacting customer support through phone or email.
IVR System for Telemart
Phone Number (IVR):
0347-3330011
IVR Menu Options (Common Options):
- For Order Status and Tracking:
Press 1 – Enter your order number to get the current status or shipment tracking information. - For Returns, Exchanges, or Warranty Claims:
Press 2 – Request assistance with product returns, exchanges, or warranty-related queries. - For Payment or Billing Issues:
Press 3 – Get help with payment methods, failed transactions, or invoice requests. - For Product Inquiries and Availability:
Press 4 – Inquire about product details, pricing, and availability. - To Speak with a Customer Service Representative:
Press 0 – Directly connect with a customer service agent for general inquiries.
Order Tracking
Telemart provides a tracking number via email or SMS once your order has been dispatched. You can track your shipment via their partnered couriers' websites (e.g., TCS or Leopards).