Head Office Address:
Location:
Shahrah-e-Faisal Rd, P.E.C.H.S Block 2 Block 6 PECHS, Karachi, Karachi City, Sindh 75400, Pakistan
Phone Numbers:
Customer Service Helpline:
0311-1555-043
WhatsApp Support:
0311-7467-739
Email Address:
Customer Support:
info@shoprex.com
Product Range:
Shoprex.com offers a variety of products, including:
- Clothing & Fashion:
Men’s and Women’s Clothing, Shoes, Jewelry, and Accessories. - Health & Fitness:
Fitness Equipment and Health Care Products.
Payment Methods:
- Cash on Delivery (COD): Available across Pakistan.
- Bank Transfers
Delivery and Shipping:
- Nationwide delivery across Pakistan.
- Delivery time typically ranges from 2-7 business days depending on the product and location.
- Free shipping on selected items.
Returns & Refunds:
- Shoprex.com offers a 7-day return policy for certain products.
- Products must be in their original packaging and unused condition.
- Refunds or exchanges are processed after the product is inspected.
IVR Phone Number:
Customer Service Helpline:
0311-7467-739
When you call this number, you will be guided through an IVR system with various options. The typical options may include:
- Press 1 for Order Status
- Press 2 for Product Inquiries
- Press 3 for Returns & Refunds
- Press 4 for Shipping Information
- Press 5 for Customer Support
How to Track Your Order:
- Via Customer Service Helpline:
Call the customer service helpline at 0311-7467-739 and provide your Order ID to get the current status of your order. - Via WhatsApp Support:
Send a message on WhatsApp at 0311-7467-739 with your Order ID to inquire about your order status. - Via Email:
Email your Order ID to info@shoprex.com and request an update on your order.