Toyota Pakistan Customer Care No 0800-11123

https://toyota-indus.com/
Website
https://toyota-indus.com/

Head Office Address

Indus Motor Company Limited
Plot No. N.W.Z/1/P-1, Port Qasim Authority,
Bin Qasim, Karachi 75020, Pakistan

Customer Service Helpline

  • Toll-Free Number: 0800-11123
  • Phone: (021) 34721100-20
  • Fax: (021) 34720059
The Interactive Voice Response (IVR) system for Toyota Pakistan (Indus Motor Company) is designed to assist customers in navigating through various services efficiently. While the exact structure of their IVR might change over time, a typical IVR system for an automobile company like Toyota Pakistan usually includes options like:
  1. General Inquiry: For information about Toyota vehicles, services, promotions, or to talk to a customer service representative.
  2. Sales: Information on the latest models, prices, and promotions.
  3. Service and Maintenance: Booking a service appointment, inquiring about vehicle maintenance, and warranty information.
  4. Complaints and Feedback: Registering complaints or providing feedback about services or products.
  5. Roadside Assistance: Immediate support for breakdowns or emergencies.
  6. Dealer Locator: Finding the nearest authorized Toyota dealership or service center.

Expected IVR Flow

When calling Toyota Pakistan's customer service helpline (0800-11123 or (021) 34721100-20), you might encounter an IVR flow like this:

  1. Language Selection:
    • Press 1 for English
    • Press 2 for Urdu
  2. Service Selection:
    • Press 1 for Sales Inquiries
    • Press 2 for Service and Maintenance
    • Press 3 for Complaints and Feedback
    • Press 4 for Roadside Assistance
    • Press 5 to Speak to a Customer Service Representative
    • Press 6 for Dealer Information
  3. Sub-options (if applicable):
    • For example, if you press 1 for Sales Inquiries:
      • Press 1 for Sedan Models
      • Press 2 for SUVs
      • Press 3 for Hybrid Vehicles
      • Press 4 for Commercial Vehicles

Email Addresses

Dealer Network

For a comprehensive list of authorized Toyota dealers across Pakistan, you can visit their official website’s Dealer Locator page.

Product Range

Toyota Pakistan offers a variety of vehicles, including:

  • Sedans: Corolla, Yaris
  • SUVs: Fortuner
  • Trucks: Hilux
  • Hybrid Vehicles: Prius, Camry Hybrid

For specific inquiries related to sales, service, or any other support, reaching out via the provided helpline or email is recommended.

Social Media Links

Category
Transport