Head Office Address
- Location: Plot # 5, Banglore Town, Near Awami Markaz, Shahrah-e-Faisal, Karachi, Pakistan
Phone Numbers
- Customer Service Helpline: 021-111-258-339 (021-111-BLUEEX)
WhatsApp Number
- BlueEX does not publicly list a specific WhatsApp number for customer service. It's recommended to use their phone or email support for direct inquiries.
Email Addresses
- Customer Support: support@blue-ex.com
- General Inquiries: info@blue-ex.com
Regional Offices
- Lahore Office:
- Address: 158-S, Quaid-e-Azam Industrial Estate, Kot Lakhpat, Lahore, Pakistan
- Phone: 021-111-258-339
- Islamabad Office:
- Address: I-8 Markaz, Islamabad, Pakistan
- Phone: 021-111-258-339
- Faisalabad Office:
- Address: 41-Chenab Market, Ground Floor Susan Road, Madina Town, Faisalabad, Pakistan
- Phone: 021-111-258-339
Additional Regional Offices
- Peshawar Office:
- Address: B-4 Basement NWR Plaza, Khyber Super Market, Qayyum Stadium, Peshawar Cantt, Peshawar, Pakistan
- Phone: 021-111-258-339
- Multan Office:
- Address: Office # LG-02, Indus Tower, Abdali Road Near Ghanta Ghar, Multan, Pakistan
- Phone: 061-4550125
- Gujranwala Office:
- Address: Room No. 1, Butt Plaza, Main Motorway Truck Stand, Gujranwala, Pakistan
- Phone: 055-3842093
- Sialkot Office:
- Address: Near Doburji Chowk, Sialkot, Pakistan
- Phone: 021-111-258-339
- Quetta Office:
- Address: Masjid Road, Near Pishin Stop, Quetta, Pakistan
- Phone: 021-111-258-339
Special Services
- BlueEX International Services:
- BlueEX provides international courier services for shipments globally. For international inquiries:
- Phone: 021-111-258-339
- Email: intl@blue-ex.com
- E-commerce Solutions:
- BlueEX specializes in e-commerce logistics, offering Cash on Delivery (COD), warehousing, and fulfillment services for online businesses.
- Phone: 021-111-258-339
- Email: ecommerce@blue-ex.com
- Complaint and Feedback Management:
- Customers can submit complaints or feedback through email or by contacting customer support directly.
- Email: feedback@blue-ex.com
- Phone: 021-111-258-339
Accessing BlueEX’s IVR System
- Dial the Customer Service Helpline:
- Phone Number: 021-111-258-339 (021-111-BLUEEX)
- Follow the Voice Prompts:
- The system will guide you through different options. You can navigate these options by pressing the corresponding numbers on your phone keypad.
Common IVR Options
- Tracking Your Shipment:
- Press 1 to track your shipment. You will need to enter your tracking number to receive the current status of your package.
- Customer Support:
- Press 2 to speak directly with a customer service representative for any specific inquiries or issues regarding shipments or services.
- Pickup Requests:
- Press 3 to schedule a pickup for your package. You may need to provide details like your location and the size/weight of your package.
- Billing and Account Inquiries:
- Press 4 for inquiries related to billing, account statements, or payment issues.
- General Inquiries:
- Press 5 for general inquiries or information about BlueEX’s services.