By admin, 19 April, 2023

Consumer Grievance Handling Mechanism

Our State Bank of Pakistan requires all banks, Microfinance Banks to have a formal complaint handling procedure. Before proceeding please make sure that this complaint isn't listed in any Pakistani court

Procedure to Complain

  1. Approach and register complaint with your bank
  2. In case you are not satisfied approach Banking Mohtasib Pakistan, an independent body created of State Bank of Pakistan(SBP)
  3. If still not solved contact SBP

How to Complain?

You can complain in these desired modes: