Head Office Address
- Location: 24 CIII, Gulberg III, Lahore, Pakistan
Phone Numbers
- Customer Service Helpline: 042-111-142-437 (111-HAIER)
- Alternate Contact: 042-35872355-9
WhatsApp Number
- Customer Support on WhatsApp: 0314-444-2427 (9am to 5pm)
Email Addresses
- Customer Support: customercare@haier.com.pk
- Sales Inquiries: sales@haier.com.pk
Accessing Haier’s IVR System
- Dial the Customer Service Helpline:
- Phone Number: 042-111-142-437 (111-HAIER)
- Follow the Voice Prompts:
- The IVR system will provide you with various options that you can navigate by pressing the corresponding numbers on your phone keypad.
Common IVR Options
- Product Information:
- Press 1 to get detailed information about Haier’s range of products, including home appliances and electronics.
- Customer Support:
- Press 2 to speak with a customer service representative for product issues, service complaints, or technical support.
- Warranty and Service Requests:
- Press 3 to inquire about warranty claims or to request after-sales service.
- Sales Inquiries:
- Press 4 for information on pricing, promotions, or new product launches.
- Feedback and Complaints:
- Press 5 to provide feedback or lodge a complaint.
- Language Selection:
- The system will prompt you to select your preferred language, such as Urdu or English.
Service Center Locator
Find the nearest service center
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