Head Office Address
- Location: PSO House, Khayaban-e-Iqbal, Clifton, Karachi 75600, Pakistan
Phone Numbers
- UAN: 021-111-111-776 (111-111-PSO)
- Ta'aluq Careline: 0800-03000
Fax Number
- Fax: 021-99203835
Email Addresses
- General Inquiries: Taaluq@psopk.com
- Customer Service: customercare@psopk.com
Regional Office Details
- Islamabad Office:
- Address: 18th Floor, Ufone Tower, Blue Area, Islamabad, Pakistan
- Phone: 051-9252651
- Fax: 051-9252652
- Lahore Office:
- Address: 3rd Floor, Askari Corporate Tower, Main Boulevard, Gulberg III, Lahore, Pakistan
- Phone: 042-37323703
- Multan Office:
- Address: 2nd Floor, Parklane Tower, Khanewal Road, Multan, Pakistan
- Phone: 061-6510694
- Peshawar Office:
- Address: House No. 5, Hadi Lane, Old Bara Road, Peshawar, Pakistan
- Phone: 091-9216812
How to Use PSO’s IVR System
- Dial the PSO Ta'aluq Careline:
- Phone Number: 0800-03000
- Follow the Voice Prompts:
- The IVR system will provide you with various service options. You can navigate through these options by pressing the corresponding numbers on your phone's keypad.
Common IVR Options
- Product Inquiries:
- Press 1 to get detailed information about PSO’s products, including fuels, lubricants, and other offerings.
- Customer Service:
- Press 2 to speak with a customer service representative for queries related to services, complaints, or feedback.
- Complaints and Feedback:
- Press 3 to lodge a complaint or provide feedback. This may involve speaking with a representative if more detailed information is required.
- Emergency Services:
- Press 4 to report emergencies or issues such as fuel shortages or problems at a PSO station.
- Language Selection:
- You may also be given the option to select your preferred language (e.g., Urdu, English) at the beginning of the call.