PakWheels Customer Care 042-111-943-357

https://www.pakwheels.com/
Website
https://www.pakwheels.com/

Head Office Address:

  • Location: Saeed Alam Tower, 37-Commercial Zone, Liberty Market, Gulberg, Lahore, Pakistan.

Phone Numbers:

  • Customer Helpline: (042) 111-943-357 (042-111-WHEELS), available from Monday to Friday, 9 AM to 7 PM, and Saturday-Sunday, 10 AM to 6 PM​

Email Address:

Job Opportunities:

For career openings, PakWheels posts jobs and updates directly on its official PakWheels Careers Page and through its social media profiles.

Contact and Complaint Form:

PakWheels offers a contact form on their website for general inquiries, account issues, and ad-related support. Users can also lodge complaints through the same form by selecting the relevant category and filling in the necessary details​

Refund and Return Policy Overview

  • Eligibility: Customers can request a refund or replacement within 3 days of receiving their order if the product has a technical issue, is damaged, or is of the wrong size.​
  • Process:
    1. Contact PakWheels: Notify the customer support team about the issue by emailing customersupport@pakeventures.com or calling (042) 111-943-357.​
    2. Return Form: Complete the Product Return Form detailing the reason for the return.​
    3. Return Shipping: Send the product back in its original and undamaged packaging, with the return shipping label attached. Avoid placing tape or stickers on the manufacturer's box.​
    4. Refund or Replacement: Upon approval of the return, PakWheels will process a refund or dispatch a replacement product, based on customer preference and product availability.​
  • Conditions:
    • The product must be returned in its original condition with all accessories and packaging materials intact.​
    • Proof of purchase, such as the order number and receipt, should be provided.

Additional Information​

  • Timeframe: The refund or replacement process is initiated within 3 days of claim approval.​
  • Contact for Returns:

For comprehensive details, refer to PakWheels' official Refunds & Returns Policy.​

Please note that specific products or services may have unique terms and conditions. It's advisable to review the product-specific policies before making a purchase

Social Media Links:

Category
Transport