Head Office Address
- Location: Al-Haj Automotive, D-55, S.I.T.E., Main National Highway, Karachi, Pakistan.
Phone Numbers
- Customer Service Helpline: 0111-776-866
- 021-34100521-24
Steps to Use Proton Pakistan's IVR System:
- Dial the Helpline: Call the customer service helpline at 0111-776-866
- Language Selection: Upon dialing, you may be prompted to select your preferred language (e.g., press 1 for Urdu, press 2 for English).
- Service Options:
- Press 1 for Vehicle Information: If you want information about Proton’s vehicle models, features, pricing, and promotions, this option will connect you to the relevant department.
- Press 2 for After-Sales Services: For scheduling a service appointment, maintenance inquiries, or information about service centers, select this option. This will direct you to the after-sales department, where you can get assistance with service bookings and maintenance schedules.
- Press 3 for Dealer Locations: To find the nearest Proton dealership or service center, choose this option. The system will guide you to locate dealerships by city or region.
- Press 4 for Customer Support: If you have specific queries, feedback, or need direct assistance, this option will connect you to a customer service representative for personalized support.
- Press 5 for Spare Parts and Accessories: For inquiries regarding spare parts, accessories, and availability, use this option to get connected with the parts department.
- Press 0 for Operator Assistance: If none of the options suit your query, pressing 0 will often connect you directly to an operator or customer service representative for further assistance.
Email Address
For general inquiries, feedback, or detailed information about their vehicles and services, customers can reach out via email.
- Customer Support: info@proton.com.pk
Product Range
Proton Pakistan offers a carefully curated selection of vehicles that blend modern design, advanced technology, and high performance. Their current lineup includes:
- Proton Saga: The Proton Saga is a compact sedan that combines affordability with a host of modern features. It comes equipped with safety features like ABS (Anti-lock Braking System), EBD (Electronic Brake Distribution), and front airbags, making it a reliable choice for families. Its efficient engine, comfortable interior, and spacious trunk make it suitable for both urban commuting and long journeys.
- Proton X70: The Proton X70 is a mid-sized SUV that has garnered significant attention for its luxurious features, advanced technology, and safety. It offers a panoramic sunroof, Nappa leather seats, a touchscreen infotainment system, and advanced driver-assistance features like Autonomous Emergency Braking (AEB) and Adaptive Cruise Control (ACC). The X70's turbocharged engine delivers powerful performance while maintaining fuel efficiency, making it an ideal choice for those seeking both luxury and practicality.
Finding a Dealership
Proton Pakistan is actively expanding its dealership network to ensure customers across the country have easy access to sales, service, and after-sales support.
- Official Website Dealer Locator:
- Visit the Proton Pakistan official website.
- Navigate to the "Dealers" or "Showrooms" section.
- Use the search tool to find Proton dealerships by city or region, providing addresses and contact details for convenient access to sales and services.
- Customer Service Helpline:
- Call the helpline at 0111-776-866 for assistance in locating the nearest Proton dealership or service center.
Social Media Links
Stay updated with the latest news, offers, and promotions from Proton Pakistan by following them on their social media channels: